Ashford Wellbeing Cafe Remote Support - Find out how to access support.

Every Saturday, from 4pm – 5:30pm, we will now be offering the opportunity for our Cafe service users to chat and socially in a virtual medium through ZOOM.

To access the Cafe ZOOM Room, hit this link.

This group will be facilitated by staff every week – in addition to over-the-phone support, which will also remain available.

How to Install ZOOM 

Over-The-Phone Support Available This Weekend. Friday 23rd July Support between 4pm & 8pm Ashford Cafe: 07407 498236 Maidstone Cafe: 07407 498236. Saturday 24th July Support between 4pm & 8pm Ashford Cafe: 07385 837748. Sunday 25th July Support between 1pm & 5pm Ashford Cafe: 07407 498236 Maidstone Cafe: 07787 343496.

As our services continue to change due to COVID-19, the Ashford Wellbeing Cafe will see changes too.

What does this mean if I am a frequent service user?

If you are a frequent service user, then the hours during which you can access support from the Ashford Cafe will change. We appreciate that a lot of people are at home currently, and may benefit from a little bit of extra supports, so we will be shifting the hours the Ashford Cafe is available to ensure that more people can benefit from this support. Support will now be available from 4pm – 8pm.

The format of the Cafe itself will change to 10 minute slots for Wellbeing phone-calls – where service users will have an opportunity to talk to a wellbeing worker and have a conversation about their week and any concerns they may have. This aims to alleviate potential stressors which are present currently, whilst also tackling the issues that isolation and loneliness can cause – allowing individuals to still have a frequent, weekly form of social interaction.

The numbers the Cafe is available on will be posted on our website on a daily basis – and will also be shared on our Social Media channels.

These phone calls will be available on the same days when support is available from the Ashford Cafe – and service users who would usually access the Ashford Cafe are also welcome to access our additional support which will be available during the week, and which can be found by clicking here.

If you have any questions about the way in which the Ashford Wellbeing Cafe will run during this period, and how you can make the most of the support which is available, then our team will be contactable during the week. You can get in touch by clicking here, or by e-mailing