Youth Counselling Service Temporarily Suspended. Changes to service due to COVID-19.

Unfortunately, unprecedented levels of disruption caused by COVID-19 have led to us taking the difficult decision to suspend our Youth Counselling service in both Maidstone and Swale.

We appreciate that mental health support during this period of time is incredibly important to many of our clients, so we are working hard to develop an assortment of alternative services. 

What if I usually access the Youth Counselling Service?

If you usually access the Youth Counselling Service, your usual counselling sessions will be temporarily suspended, meaning that you will not be able to access face-to-face counselling with your counsellor.

As part of our effort to continue to offer support to young people, however, you would be able to access one-to-one Youth Recovery Action Plans as a part of our Reaching Communities programme. 

Youth Recovery Action Plans are designed to offer 1 To 1 Youth Support to young people who may benefit more from individual support instead of group-based activities.

The Recovery Action Plan (RAP) has been designed to allow individuals to take a holistic look at their life and identify areas where they can take action to help their wellbeing.

RAPS are tailored specifically for people who may benefit from support in a more one-to-one environment. With the support of a Wellbeing Worker, young people are able to set realistic, timely goals in areas of need.

These RAPs will be available through a digital medium – using either Zoom, Skype, or a similar piece of digital communication software. If you, or are a young person you are concerned about, may benefit from this support, then please E-Mail us via

If you are an existing client with our service, and have additional questions about how the current period of uncertainty will affect your treatment, then please contact our team via We have a dedicated team working remotely who will be on hand to answer your queries.